Market Data

Payment Systems in Australian Healthcare (2026)

We crawled 23,564 unique clinic domains across Australia to map which payment and buy-now-pay-later platforms are in use. HICAPS dominates health fund claims, Afterpay leads BNPL, and 71.4% of clinics show no detectable payment tool on their website.

By Alexandre KocevUpdated: June 24, 2026Based on 23,564 domains

The Big Picture

28.6% of Australian clinic websites expose at least one detectable payment platform. The most common signal is HICAPS (health fund claiming terminal), found on 14.1% of all domains. Buy-now-pay-later (BNPL) platforms are a fast-growing segment, with Afterpay, Zip Pay, and Humm collectively appearing on 2,206 domains (9.4%).

Payment adoption varies sharply by specialty: 60% of dental clinics advertise a payment platform, while only 14% of GP clinics do.

28.6%
Have payment tools
14.1%
HICAPS (market leader)
9.4%
BNPL (Afterpay + Zip + Humm)

Top 10 Payment Platforms by Domain Count

Ranked by the number of unique clinic domains where the platform was detected via public website signals (logos, script tags, payment page links, BNPL badges).

PlatformDomains% of Total
1.HICAPS3,32414.1%
2.Wix Payments1,9748.4%
3.Afterpay1,0464.4%
4.Zip Pay6282.7%
5.SuperCare5842.5%
6.Stripe5412.3%
7.Humm5322.3%
8.Payment plans3251.4%
9.Authorize.net2611.1%
10.Tyro1430.6%

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Payment Adoption by Clinic Type

Payment tool visibility correlates with out-of-pocket cost. Dental clinics (high OOP costs, frequent BNPL use) have 60% adoption. GP clinics (mostly bulk-billed) sit at 14%.

Clinic typeDetectedTotalAdoptionTop platform
Dentists1,8143,02759.9%HICAPS
Osteopaths4531,02744.1%HICAPS
Podiatrists4701,20539.0%HICAPS
Chiropractors8802,32337.9%HICAPS
Optometrists18370725.9%HICAPS
Speech pathologists20396521.0%SuperCare
Occupational therapists19095020.0%SuperCare
Psychologists8124,27219.0%Stripe
Medical clinics2391,76013.6%HICAPS

BNPL in Healthcare: Afterpay vs Zip vs Humm

Buy-now-pay-later has carved a real niche in Australian healthcare, particularly in dental and cosmetic services. Across all clinic types:

1,046
Afterpay
4.4% of all clinics
628
Zip Pay
2.7% of all clinics
532
Humm
2.3% of all clinics

Dental clinics account for the bulk of BNPL adoption. High out-of-pocket costs for procedures like crowns, implants, and orthodontics make instalment payments a natural fit. Afterpay's dominance reflects its strong consumer brand recognition in Australia.

Key Takeaways

HICAPS is the infrastructure layer.Found on 3,324 domains (14.1%), HICAPS is less a "payment platform" and more a health insurance claiming terminal. Its presence correlates with private health insurance billing, which is why dental (60%) and allied health (35-44%) clinics dominate.

Wix Payments is inflated. At 1,974 domains (8.4%), Wix Payments is the #2 signal. But this largely reflects Wix-built clinic websites with native payment functionality, not a deliberate payment platform choice.

SuperCare owns NDIS billing. With 584 domains, SuperCare appears most in speech pathology and occupational therapy, the specialties with the highest NDIS caseloads. It handles NDIS plan management and claiming.

Psychologists prefer Stripe. Unlike other specialties that lean on HICAPS, psychologists are most likely to use Stripe (direct card payments). This reflects the higher proportion of self-pay clients in mental health.

71.4% show no payment signal. The majority of clinics handle payments through their PMS, EFTPOS terminals, or simple bank transfers. For payment vendors, this is a 16,800+ domain addressable market.

Methodology

Data sourced from the Yoluko clinic intelligence platform. 23,564 unique clinic domains across Australia are crawled every week. Payment platform detection is based on public website signals: BNPL badges and logos, JavaScript includes (Afterpay.js, Zip widget), payment page links, HICAPS mentions, and Stripe integration markers. "Not detected" means no public signal was found on the website.

Alexandre Kocev
Alexandre Kocev

Account Executive, Yoluko

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