Market Data

Digital Maturity of Australian Clinics (2026)

We scanned 22,821 clinic websites across 13 technology categories to measure how digitally mature Australian healthcare practices really are. Most have a website and email. Beyond that, adoption drops fast.

By Alexandre KocevUpdated: July 5, 2026Based on 22,821 domains
Digital maturity and tech adoption across Australian healthcare clinics

The Full Stack at a Glance

Each bar shows what percentage of clinic domains have a detectable signal for that tech category. The gap to 100% is your greenfield.

Forms72.3% detected

Contact and intake forms via Squarespace Forms, Wix Forms, Elementor, CF7

Booking Platform54.4% detected

Cliniko, HotDoc, Wix Bookings and MyHealth1st lead

PMS / EHR42.8% detected

Cliniko dominates allied health. Dental4Windows owns dental

Payments28.9% detected

HICAPS, Stripe, WooCommerce Payments, Afterpay are the top signals

Ad Pixels16.2% detected

Meta Ads (7.8%), Google Ads (4.5%), Google + Meta combo (2.2%)

Live Chat14.2% detected

Wix Chat, Tawk.to, Birdeye Chat, WhatsApp widgets

Telehealth9.4% detected

HotDoc, Zoom, AutoMed. Mostly inferred from booking integrations

CRM / Marketing7.4% detected

GoHighLevel (403), Mailchimp (297), Birdeye (282), Podium (237), HubSpot (210)

Website Platforms: The Three-Way Split

The CMS market is split between WordPress variants and website builders, with WordPress (including Elementor, Divi and WPBakery) collectively holding 45.2% when combined. Squarespace and Wix each hold about 15%.

WordPress (Elementor)17.6%
Squarespace15.0%
Wix14.6%
WordPress14.0%
WordPress (WPBakery)7.2%
WordPress (Divi)6.4%

WordPress + page builder combos dominate, but Wix and Squarespace are nearly as popular individually, likely due to their lower setup friction for small practices.

Ad Spend: 83.8% Are Invisible

Only 16.2% of clinics have detectable ad tracking pixels. Of those running ads, Meta Ads is the dominant channel at 7.8%, followed by Google Ads at 4.5%. Many clinics run both.

Meta Ads only7.8%
Google Ads only4.5%
Google Ads + Meta Ads2.2%
CallRail0.3%
ClickCease0.2%

For ad agencies and marketing platforms, 83.8% of clinics with no detectable ad pixels represents a significant whitespace opportunity.

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The Three Biggest Gaps

92.6%
No CRM

Only 7.4% use a CRM. GoHighLevel, Mailchimp, Birdeye and HubSpot are the most common but rare overall.

90.6%
No Telehealth

Post-COVID adoption stalled. HotDoc and Zoom are the main signals, mostly inferred.

83.8%
No Ad Pixels

Only 16.2% run detectable ad tracking pixels. The vast majority of clinics do no paid digital advertising.

What This Means for Vendors

CRM and marketing tools have the widest open market. 92.6% of clinics have no detectable CRM. For platforms like GoHighLevel, HubSpot or Birdeye, nearly the entire market is greenfield.

Review management is underserved.40.1% of clinics display reviews on their website (mostly Google Reviews widgets), but only 11% use a managed review platform. The gap between "showing reviews" and "managing reputation" is where Birdeye, Podium and similar tools can sell.

Booking is the most adopted tech layer. 54.4% of clinics have a detectable booking platform, led by Cliniko, HotDoc and MyHealth1st. The remaining 45.6% are either managing bookings via phone/email or using tools that leave no public signal.

Ad agencies: target the 83.8%.Over four-fifths of clinics run no detectable ad pixels. For digital marketing agencies selling to healthcare, that's 19,100+ domains with no current ad spend footprint.

Methodology

Data sourced from the Yoluko clinic intelligence platform. 22,821 unique clinic domains across Australia are crawled weekly across 13 technology categories. Detection is based on public website signals: JavaScript includes, embedded widgets, meta tags, MX records, DNS records and link patterns. "Not detected" means no public signal was found.

Alexandre Kocev
Alexandre Kocev

Account Executive, Yoluko

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