
The Big Picture
Australia's outpatient clinic market is overwhelmingly fragmented. 84.7% of brands operate from a single location. But multi-location groups - though only 15.3% of brands - punch well above their weight, representing 41% of all mapped clinic locations.
For healthtech vendors, this distinction matters. A single-location independent buys differently to a 50-site corporate chain. Selling into groups means longer sales cycles but higher contract values, standardised tech stacks and less churn.
Chain Size Distribution
Most multi-location brands are small - 2 or 3 sites. Only 130 brands run 11+ locations and just 9 operate at true national scale with 100+ sites.
| Size | Brands | % of Total |
|---|---|---|
| Single location | 18,282 | 80.1% |
| 2 locations | 2,680+ | 11.7% |
| 3–5 locations | 1,200+ | 5.3% |
| 6–10 locations | 350+ | 1.5% |
| 11–20 locations | 130+ | 0.6% |
| 21–50 locations | 90+ | 0.4% |
| 51–100 locations | 40+ | 0.2% |
| 101+ locations | 9 | <0.1% |
Which Verticals Are Consolidating?
Consolidation varies wildly by clinic type. Audiology is the most corporatised vertical - 41.3% of audiology brands are multi-location, averaging 12.5 sites each. At the other end, GP clinics and psychologists remain overwhelmingly independent.
| Vertical | Multi % | Avg locs | Chains |
|---|---|---|---|
| Audiologist | 41.3% | 12.5 | 150 |
| Podiatrist | 29.7% | 2.7 | 393 |
| Physiotherapist | 29.3% | 2.0 | 122 |
| Dietitian | 22.9% | 4.5 | 88 |
| Dental clinic | 22.1% | 1.5 | 79 |
| Occupational therapist | 20.7% | 2.8 | 212 |
| Chiropractor | 19.8% | 2.6 | 486 |
| Osteopath | 18.5% | 2.1 | 211 |
| Speech pathologist | 18.0% | 2.3 | 184 |
| Dentist | 17.3% | 2.8 | 560 |
| Optometrist | 16.5% | 6.2 | 137 |
| Psychologist | 12.4% | 2.3 | 545 |
| Medical clinic | 10.6% | 3.3 | 208 |
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Top 10 National Chains by Location Count
Audiology dominates the top of the leaderboard. Five of the ten largest chains are hearing brands - a reflection of how corporatised that vertical has become, with global players like Amplifon and Specsavers rolling up independent audiologists.
| Chain | Locations | States | Vertical |
|---|---|---|---|
| 1.Specsavers | 368 | 8/8 | Audiology / Optometry |
| 2.Amplifon | 306 | 8/8 | Audiology |
| 3.Audika (incl. ACE Audiology) | 303 | 8/8 | Audiology |
| 4.bloom hearing | 210 | 7/8 | Audiology |
| 5.Connect Hearing | 174 | 6/8 | Audiology |
| 6.The Hart Centre | 169 | 6/8 | Counselling |
| 7.Oscar Wylee | 110 | 6/8 | Optometry |
| 8.family doctor | 110 | 6/8 | General Practice |
| 9.Bupa Dental | 94 | 7/8 | Dental |
| 10.Family Doctor | 85 | 6/8 | Medical clinic |
Cross-State Reach
90 chains operate in 3 or more states. Only 3 brands - all in audiology - have a presence in all 8 states and territories. Cross-state chains are the highest-value prospects for enterprise healthtech vendors: they need standardised platforms, centralised reporting and multi-site management tools.
| States | Chains | Examples |
|---|---|---|
| 8 states | 3 | Specsavers, Amplifon, Audika |
| 7 states | 4 | Better Rehab, Maven Dental, Bupa Dental, bloom hearing |
| 6 states | 10 | Eyecare Plus, Connect Hearing, Chiropractic Life, Oscar Wylee |
| 5 states | 10 | Primary Dental, Everyday Independence, Ochre Health, Bailey Nelson |
| 4 states | 17 | Kieser, Total Health Chiropractic, nib Dental, National 360 |
| 3 states | 46 | Wellbeing Chiropractic, Our Medical, New View Psychology |
Multi-Location Rate by State
The NT has the highest multi-location rate at 29.9%, driven by the logistical reality of servicing remote communities from hub clinics. Larger markets like NSW and VIC sit around 17%, where absolute numbers are far higher but the independent practice model still dominates.
Tech Adoption: Chains vs Independents
Multi-location brands are significantly more likely to run ad pixels (+18.4pp) and analytics (+16.2pp) than independents. They also lead on CRM, live chat and payments adoption. The gap is smallest for forms and CMS - basic web presence is universal.
| Category | Multi | Single | Gap |
|---|---|---|---|
| Ad Pixels | 51.8% | 33.4% | +18.4pp |
| Analytics | 73.1% | 56.9% | +16.2pp |
| Display Reviews | 44.5% | 39.3% | +5.2pp |
| Live Chat | 19.9% | 15.2% | +4.8pp |
| CRM | 12.5% | 7.8% | +4.7pp |
| Payments | 45.4% | 41.0% | +4.4pp |
| PMS | 47.9% | 44.3% | +3.5pp |
| Booking | 61.8% | 58.9% | +2.9pp |
Key Takeaways
Audiology is the most corporatised vertical. 41.3% of audiology brands are multi-location, averaging 12.5 sites each. Global acquirers (Amplifon, Demant/Audika, Specsavers) have rolled up hundreds of independent audiologists into national networks.
Dental is consolidating mid-market. 560 multi-site dental brands, led by Bupa Dental (90+ locations), National Dental Care (64) and Maven Dental (51). Corporate dental groups are the fastest-growing segment for enterprise PMS vendors.
Psychology remains fragmented. Only 12.4% of psychology brands are multi-location, the lowest rate among major verticals. Solo practitioners dominate. This limits enterprise deal size but creates a massive SMB market.
Chains invest more in tech. Multi-location brands are +18pp more likely to run ad pixels and +16pp more likely to use analytics. They also lead on CRM, live chat and payments. Vendors should segment their outreach accordingly.
90 chains span 3+ states. These cross-state operators are prime enterprise prospects. They need centralised platforms, multi-site dashboards and standardised workflows. Only 3 brands cover all 8 states - all in audiology.
Methodology
Data sourced from the Yoluko clinic intelligence platform. 20k+ unique clinic domains across Australia are crawled every week and matched to 28k+ Google Maps locations. Multi-location status is determined by matching a single domain to multiple verified business listings. "Chain" and "brand" refer to a unique domain operating two or more locations.

Account Executive, Yoluko
Yoluko tracks tech stack, team size, and 45+ fields across 87,000+ healthcare clinics in AU and UK. Refreshed weekly.
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