The Big Picture
Australia has 3,854 dental practice websites across 4,800+ locations. Dental makes up 11.9% of all AU clinic domains in the dataset. Of these, 49.7% (1,914 domains) expose a detectable PMS signal.
Dental clinics are more digitally mature than the AU average: 83% have 3+ tech categories detected, compared to 71% across all clinic types. They score 28% higher on the Yoluko digital maturity index. Yet nearly half still show no identifiable PMS on their public website.
Top 10 Dental PMS Platforms
Ranked by unique dental domains. "% of Detected" excludes the 50.3% of dental domains where no PMS was identified.
| Platform | Domains | % of Detected | % of All Dental |
|---|---|---|---|
| 1.Dental4Windows | 727 | 38.0% | 18.9% |
| 2.Exact SOE | 390 | 20.4% | 10.1% |
| 3.Core Practice | 200 | 10.4% | 5.2% |
| 4.Praktika | 198 | 10.3% | 5.1% |
| 5.CareStack | 122 | 6.4% | 3.2% |
| 6.Dentally | 97 | 5.1% | 2.5% |
| 7.Zavy360 | 54 | 2.8% | 1.4% |
| 8.Dentr | 43 | 2.2% | 1.1% |
| 9.Ultimo | 25 | 1.3% | 0.6% |
| 10.MyHealth1st | 24 | 1.3% | 0.6% |
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Online Booking in Dental Clinics
57.9% of AU dental domains (2,233 of 3,854) have an online booking system detected. This is higher than the overall AU clinic average. The most common booking system is D4W eAppointments, the built-in scheduling module of Dental4Windows.
| Booking System | Domains | % of All Dental |
|---|---|---|
| 1.D4W eAppointments | 656 | 17.0% |
| 2.Exact SOE | 367 | 9.5% |
| 3.HealthEngine | 255 | 6.6% |
| 4.Core Practice | 187 | 4.9% |
| 5.Praktika | 177 | 4.6% |
| 6.Wix Bookings | 93 | 2.4% |
| 7.CareStack | 90 | 2.3% |
| 8.Dentally | 83 | 2.2% |
| 9.HotDoc | 44 | 1.1% |
Dental PMS by State
Dental4Windows leads in every state except Queensland, where Exact SOE leads (136 vs 104). Praktika has even presence across NSW, VIC, and QLD. Core Practice is strongest in NSW.
| State | Total | D4W | Exact SOE | Praktika | Core Practice | Any PMS |
|---|---|---|---|---|---|---|
| NSW | 1,399 | 244 | 96 | 60 | 81 | 44.3% |
| VIC | 1,019 | 218 | 108 | 46 | 51 | 52.8% |
| QLD | 738 | 104 | 136 | 65 | 39 | 56.8% |
| WA | 319 | 81 | 24 | 12 | 3 | 45.8% |
| SA | 222 | 43 | 23 | 4 | 14 | 46.4% |
Payment Systems in Dental
HICAPS is the dominant payment signal in dental, present on 1,328 domains (34.5% of all AU dental). Buy-now-pay-later tools (Afterpay, Zip Pay) appear on a growing number of dental sites, often alongside HICAPS. DentiCare, a dental-specific payment plan provider, appears on 41 domains.
Largest Dental Groups by Location Count
The top dental groups control hundreds of locations between them. Bupa Dental, National Dental Care, and Pacific Smiles, the three largest, show no detectable PMS, suggesting they use enterprise or custom systems that leave no public footprint.
| Group | Locations | PMS Detected |
|---|---|---|
| Bupa Dental | 122 | Not detected |
| National Dental Care | 67 | Not detected |
| Pacific Smiles Dental | 109 | Not detected |
| No Gaps Dental | 17 | Core Practice |
| Coastal Dental Care | 12 | Dental4Windows |
Key Takeaways
Dental4Windows is the market leader at 38.0%. With 727 dental domains, D4W holds a clear lead over Exact SOE (390) and Core Practice (200). Its built-in booking module (D4W eAppointments) is also the #1 dental booking system.
Exact SOE leads in Queensland. While D4W dominates nationally, Exact SOE is the stronger platform in QLD (136 vs 104 for D4W). This regional concentration is worth noting for vendors planning state-level campaigns.
The mid-tier is active and growing. Core Practice (200), Praktika (198), CareStack (122), and Dentally (97) represent the modern challengers. CareStack in particular appears across several of the top multi-location groups.
58% of dental clinics have online booking. Higher than the AU clinic average. Most dental booking is provided by the PMS itself (D4W, Exact SOE, Praktika), not third-party platforms like HotDoc or HealthEngine.
The big chains hide their stack. Bupa Dental (122 locations) and Pacific Smiles (109 locations) both return no detectable PMS. Enterprise dental groups likely run custom or centralized systems not visible on their public websites.
Telehealth is virtually absent. Only 65 dental domains (1.7%) show any telehealth signal. This is expected for a hands-on specialty and stands in sharp contrast to GP clinics where telehealth adoption exceeds 50%.
Methodology
Data sourced from the Yoluko clinic intelligence platform. 3,854 dental clinic domains across Australia (including dentists, dental clinics, cosmetic dentists, pediatric dentists, and dental specialists) are crawled weekly. PMS detection is based on public website signals: embedded booking widgets, JavaScript includes, meta tags, DNS records, and link patterns. "Not detected" means no public signal was found, not that no PMS is in use. Domain grain is used throughout: each unique brand/website is counted once regardless of how many locations it operates.

Account Executive, Yoluko
Yoluko tracks tech stack, team size, and 45+ fields across 87,000+ healthcare clinics in AU and UK. Refreshed weekly.
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